FBM Gaming Privacy Policy – How We Protect Your Personal Data
At fbm gaming, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal data. This policy applies to all registered and visiting users of the fbmgaming.win platform, particularly those based in the Philippines.
Last updated: 2025. If you have questions, contact our support team via your account dashboard.
1. What Information Do We Collect?
fbm gaming collects personal data in several ways when you use our platform. The categories of information we may collect include:
- Account information: Name, email address, date of birth, username, and password created during registration
- Identity verification data: Government-issued ID details where required for account verification under applicable regulations
- Payment and transaction information: Philippine Peso (₱ PHP) deposit and withdrawal records, payment method type (e.g., e-wallet, bank transfer), and transaction history — we do not store full card or bank account numbers
- Device and browser data: IP address, device type, operating system, browser version, and session timestamps collected automatically when you access the platform
- Usage data: Pages visited, game sessions accessed, time spent on each section, and interaction patterns used to improve platform performance
- Cookies and tracking data: As described in Section 3 below
2. Why Do We Use Your Data?
fbm gaming uses the data collected for the following purposes:
- To create, manage, and maintain your registered account
- To process deposits and withdrawals in Philippine Peso and verify transaction legitimacy
- To provide access to platform services including live casino, fish games, bingo, and slot online
- To communicate account updates, security alerts, and relevant platform announcements
- To comply with legal obligations, including age verification and anti-money laundering requirements under Philippine law
- To analyze usage patterns and improve platform performance, content delivery, and mobile accessibility
- To investigate and prevent fraudulent activity, cheating, and unauthorized account access
We do not use your data for automated decision-making that produces legal effects without human review.
3. Cookies and Tracking Technologies
The fbm gaming platform uses cookies and similar tracking tools to ensure the platform works correctly and to understand how users interact with the site. Types of cookies used include:
- Essential cookies: Required for login sessions, account security, and core platform functions — these cannot be disabled without breaking functionality
- Analytics cookies: Help us understand which sections of the platform are most visited and how users navigate between pages, allowing us to improve the experience
- Preference cookies: Store your language and display settings so you don't need to re-select them on each visit
You can manage cookie preferences through your browser settings. Blocking essential cookies may limit access to certain platform features. We do not use cookies to serve third-party advertising.
4. Data Storage, Security, and Third-Party Sharing
Your personal data is stored on secure servers using industry-standard encryption. fbm gaming applies technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized.
We do not sell your personal data to third parties. Data may be shared only in the following limited circumstances:
- With trusted payment processors in the Philippines to facilitate PHP deposits and withdrawals
- With regulatory authorities where legally required to comply with anti-money laundering or gaming regulations
- With technical service providers who assist in platform operations under strict confidentiality agreements
Any third party receiving your data is contractually bound to use it only for the specified purpose and to maintain appropriate security standards.
5. Your Rights as a User
As a user of the fbm gaming platform based in the Philippines, you have the following rights regarding your personal data:
- Right of access: You may request a copy of the personal data we hold about you at any time
- Right to correction: You may request that inaccurate or incomplete personal data be corrected or updated
- Right to deletion: You may request deletion of your personal data, subject to legal retention requirements and account closure procedures
- Right to restriction: You may request that we limit the processing of your data in specific circumstances
- Right to data portability: You may request a structured copy of your data in a machine-readable format where technically feasible
To exercise any of these rights, log in to your account and contact support through the account dashboard. We aim to respond to all valid requests within 30 days.
6. Minor Protection and Policy Updates
The fbm gaming platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from minors. If we become aware that a user under the age of 18 has created an account or provided personal data, we will take immediate steps to suspend the account and delete the associated data. If you believe a minor has registered on our platform, please notify our support team immediately.
This Privacy Policy may be updated from time to time to reflect changes in platform operations, legal obligations, or industry best practices. When material changes are made, we will notify registered users via the platform or email. Continued use of the platform after such notice constitutes acceptance of the updated policy. We encourage you to review this page periodically. For questions about this policy or your data, visit the FAQ page or reach our team through your account. New users can Register here, and existing users can log in to manage their account and privacy preferences.
Contact: [email protected] — This policy is governed by the laws of the Republic of the Philippines.